In 2024, there was a significant decline in the quality of cleaning and caretaking across the estate. This was because there was not a full rota of cleaning and caretaking staff. However, residents were still being charged for a full cleaning and caretaking service, as part of their service charge. Sunny Vadher, Head of EstateContinue reading “Complaint about delays to service charge refund: Peabody’s inadequate response”
Category Archives: News
Hindrey Road water pressure survey
The Residents’ Association is aware of ongoing water pressure issues across the Pembury Estate, including occasional water shortages during peak times. The majority of the complaints have come from residents of Hindrey Road. Please take a moment to complete the survey. Your responses will help us better understand the extent of the problem so weContinue reading “Hindrey Road water pressure survey”
Delay in service charge refund: email to Peabody CEO
In December the Residents’ Association lodged a formal complaint with Peabody about the delay in issuing a service charge refund to all residents of the estate. Peabody denied that complaint on the basis that a group complaint requires ‘signed authority’ from all those wishing to be part of the complaint. We are challenging that denial.Continue reading “Delay in service charge refund: email to Peabody CEO”
Complaint about Peabody’s handling of the Dalston Lane fire
Following the devastating fire at Dalston Lane on 5 June 2024, displaced residents’ have experienced a lack of care or support from Peabody. The cause of the fire is still unknown. What we do know is that the fire risk assessment for the building was wrong, something Peabody knew about. The Residents’ Association have formallyContinue reading “Complaint about Peabody’s handling of the Dalston Lane fire”
Update on Dalston Lane Fire Investigation Complaint
Earlier this month, we wrote a formal complaint to the London Fire Brigade about the amount of time the investigation into the cause of the Dalston Lane fire it is taking. We received this response: We will keep working to get the report published soon.
PERA Annual Update 2023-24
Find out more about the work of the resident’s’ association this year in our update. Membership The Pembury Estate Residents’ Association (PERA) has sustained and increased its membership over the past year. A breakdown of the areas of the estate our members live is below: As can be seen above, the parts of the estateContinue reading “PERA Annual Update 2023-24”
Pembury Estate Residents’ Association invite you to join us at our free Community Event on Saturday 6th July!
New Committee and Meetings for 2023/24
The Pembury Estate Residents’ Association had its AGM in September (minutes here). We have welcomed Lewis Fleming as Chair, Kat McLoughlin and Lottie Story as Joint Secretaries, Cindy Shuster as Executive Member and Meeting Facilitator and Maria Lee and Valentina Cipriani as Executive Members. For the coming year we have scheduled the following meetings, aContinue reading “New Committee and Meetings for 2023/24”
UPDATE: Join us for a Community BBQ
UPDATE 7 August 2021 The BBQ will now take place at the Community Centre on the corner of Dalston Lane. The Pembury Estate Residents’ Association is hosting a Community BBQ on Saturday 7 August from 1pm to 4pm at the garden area between Marden House and Pembury Nursery and Pre-school at the Community Centre on the cornerContinue reading “UPDATE: Join us for a Community BBQ”
Peabody “doesn’t care about Pembury” according to survey of residents
A staggering 95% of Pembury Estate residents are dissatisfied with the service provided by Peabody, a recent survey by the Pembury Estate Residents’ Association has shown. Our research has found widespread dissatisfaction, with 90% of respondents feeling that Peabody does not listen to Pembury residents, and over 87% believing Peabody does not care about theContinue reading “Peabody “doesn’t care about Pembury” according to survey of residents”
Pembury Estate Residents' Association 