Delay in service charge refund: email to Peabody CEO

In December the Residents’ Association lodged a formal complaint with Peabody about the delay in issuing a service charge refund to all residents of the estate. Peabody denied that complaint on the basis that a group complaint requires ‘signed authority’ from all those wishing to be part of the complaint. We are challenging that denial.Continue reading “Delay in service charge refund: email to Peabody CEO”

Complaint about Peabody’s handling of the Dalston Lane fire

Following the devastating fire at Dalston Lane on 5 June 2024, displaced residents’ have experienced a lack of care or support from Peabody. The cause of the fire is still unknown. What we do know is that the fire risk assessment for the building was wrong, something Peabody knew about. The Residents’ Association have formallyContinue reading “Complaint about Peabody’s handling of the Dalston Lane fire”

Parking on Hindrey Road

Residents have been reporting serious problems with parking on Hindrey Road. These problems are being caused by Axis staff parking in residents’ spaces. A garage has also been converted into a workspace. This is causing further problems for residents. The Residents’ Association is coordinating complaints by residents about these issues. The issues that residents areContinue reading “Parking on Hindrey Road”

Pembury Estate Residents’ Association Annual General Meeting – Thursday 29th Sept 2022, 6.30pm

You are invited to attend the Pembury Estate Residents’ Association Annual General Meeting on Thursday 29th September 2022 6.30pm at the Pembury Community Centre As part of our constitution we are required to hold an Annual General Meeting once a year and everyone living on the Pembury estate is invited to join us.  We areContinue reading “Pembury Estate Residents’ Association Annual General Meeting – Thursday 29th Sept 2022, 6.30pm”

Peabody “doesn’t care about Pembury” according to survey of residents

A staggering 95% of Pembury Estate residents are dissatisfied with the service provided by Peabody, a recent survey by the Pembury Estate Residents’ Association has shown. Our research has found widespread dissatisfaction, with 90% of respondents feeling that Peabody does not listen to Pembury residents, and over 87% believing Peabody does not care about theContinue reading “Peabody “doesn’t care about Pembury” according to survey of residents”